Relationships built on trust
Customer experience buyers gravitate toward information sources that are credible, objective and rooted in expertise. Informa TechTarget’s award‑winning editorial team has earned the trust of decision-makers worldwide.
62% of customer experience buyers cite credibility of the author/site/publication as the most important consideration for selecting a research source.
“Informa TechTarget owns every corner of the news and trends reshaping customer experience with its suite of CX publications. Together, these outlets detail the evolution of how information moves into and around the enterprise alongside how companies keep customers coming back.”

Naomi Eide Managing Editor, Retail Dive,
CX Dive and No Jitter
total Director+ subscribers on CX Dive
of ICMI subscribers are involved in purchasing decisions
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Connect with customer experience leaders driving global purchasing decisions.
Audience job level
C-Suite/VP
Director
Manager
Staff/Practitioner
Regional audience engagement
Niche editorial. Niche targeting.
Tap into purpose-built prospect pools and turn customer experience researchers into your next customer.
How we empower marketers
#1 place customer experience buyers become aware of new technology solutions and vendors is with independent media publishers for tech professionals. Meet buyers where they are, with full‑funnel marketing activities that work.







