Relationships built on trust

Customer experience buyers gravitate toward information sources that are credible, objective and rooted in expertise. Informa TechTarget’s award‑winning editorial team has earned the trust of decision-makers worldwide.

62% of customer experience buyers cite credibility of the author/site/publication as the most important consideration for selecting a research source.

Our brands. Your pipeline.

At Informa TechTarget, we don’t just reach customer experience professionals; we’re woven into every stage of their buying journey.

“Informa TechTarget owns every corner of the news and trends reshaping customer experience with its suite of CX publications. Together, these outlets detail the evolution of how information moves into and around the enterprise alongside how companies keep customers coming back.”

Naomi Eide

Naomi Eide Managing Editor, Retail Dive,
CX Dive and No Jitter

total Director+ subscribers on CX Dive

of ICMI subscribers are involved in purchasing decisions

Audience job level

C-Suite/VP

Director

Manager

Staff/Practitioner

Regional audience engagement


An indispensable partner

In today’s AI-driven landscape, our unwavering commitment to original, relevant content ensures that our network turns to our brands as their trusted resource for navigating the complexities of the modern market.

of WardsAuto audience rate our automotive site as an invaluable source of information

of our Dark Reading audience visits our cybersecurity site once per week, or more

“Trust is the new currency” — Forbes

How we empower marketers 

#1 place customer experience buyers become aware of new technology solutions and vendors is with independent media publishers for tech professionals. Meet buyers where they are, with full‑funnel marketing activities that work. 

Target customer experience decision‑maker audiences

111.2K+ permissioned, GDPR‑compliant customer experience contacts

Across high‑engagement brands they trust

Capture attention on leading sites that achieve ~3x higher average session time vs. industry average

With contextually relevant, integrated campaigns

880+ customer experience-related content marketing campaigns fulfilled in the last year

To reach your goals

119K+ customer experience‑related leads delivered over the last year

See why thousands of customer experience clients win with Informa TechTarget

From Fortune 500 companies to new startups and everything in between

Conversion Pixel