About the author

Dan Cagen is Director of Insights at Informa TechTarget, where he leverages deep experience in content marketing, editorial management and marketing analytics. He focues on global industries such as healthcare, unified communications, end-user computing, CX, HR software, ERP/supply chain, AI, data analytics, cloud computing and software testing. His profile can be viewed at https://www.linkedin.com/in/dan-cagen-b2480a33